Support

Help with the iPhone and iPad app and browser play

Playing a game

How do we join?

One person hosts in the iPhone or iPad app and shares the QR code or 4-character room code. Only the host needs the app. Guests can join in their phone’s browser (Android Chrome or iPhone Safari) or the app. There is no Android app; Android players join in Chrome. Scan the host’s QR code, choose Play in browser and enter a display name. Browser players need no account, download, selfie or subscription. Hosting stays in the iPhone and iPad app.

How do I submit an answer?

Select an option, then press Submit Answer before the timer runs out. You can change your selection before submitting. Correct answers earn speed points based on when you press Submit Answer. Once accepted, your answer and points are locked. Browser players see a waiting message while other players finish.

Can I refresh or play again in the browser?

Refresh in the same browser to recover your saved seat, selection and timer. Submitted answers stay locked. Keep the tab open when the host chooses Play Again. Private browsing or clearing browser storage can prevent recovery.

Does the game need internet?

Yes. In this version every phone needs an internet connection (Wi-Fi or cellular), because games run through the MingleTrivia relay. There is no offline or nearby-only mode.

How do subscriptions work?

The first completed hosted game is free. After that, MingleTrivia Host unlocks hosting and the curated pack library at the StoreKit price shown in the app. Apple processes payment, renewal, cancellation, and refunds. Guests remain free.

How many packs are available?

The current curated launch catalog has 50 question sets and 2,500 questions. The selection may change as packs are added, retired, or reviewed.

Privacy and safety

Use the private reporting routes for privacy requests, safety or conduct concerns, accessibility barriers, and content-rights questions. Those messages are not displayed in a public forum.

For a security vulnerability, email security@mingletrivia.com. For general product help, email support@mingletrivia.com.

Before you write

Include your device model, operating system and browser version, the approximate time of the issue, and what you expected to happen. Do not send passwords, payment-card details, or player photos unless MingleTrivia specifically asks for them.

Read our Privacy Policy, Your Privacy Rights, Privacy Settings, Terms of Service, and Accessibility Statement.